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Import & Wholesale
Quality Assurance & Export
From kiln to container — inspected, tested and packed to arrive whole.
Homeware is fragile cargo and quality-sensitive merchandise: glaze faults, fabric weight drift and breakage in transit can erase a season's margin. Our QA and export process wraps every order in layered inspection, food-safety testing and breakage-optimized packing — with documentation and compliance handled for EU and US customs.
Challenges
Hidden Quality Drift
Sample and bulk production come from different kiln runs — faults appear only after goods arrive.
Breakage in Transit
Standard export packing can lose 5–10% of ceramics to breakage on long ocean legs.
Compliance Paperwork
Food-contact ceramics into the EU and US need the right testing and documents — or face customs holds.
Our Approach
1
Inline quality checks during production, then a full AQL inspection before packing with photo documentation.
2
Food-contact testing to EU (84/500/EEC) and FDA standards on production lots, with test reports on file.
3
Export packing engineered per product: molded pulp inserts, dividers and drop-test validated cartons for ceramics.
4
Full export documentation — commercial invoice, packing list, bill of lading, certificates of origin — issued within 48 hours of loading.
Outcomes
AQL 2.5
Standard Inspection Level
<1%
Arrival Breakage Rate
FDA/EC
Food-Safety Test Reports
48h
Documentation After Loading
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Ready to put this program to work?
Talk to our trade team about putting this program to work for your market.
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